We’re hiring: Operations Expert
🇩🇪 German-Speaking
Help manage digital tax exception systems trusted by governments, diplomats and military personnel and used by clients we can’t name.
The application process closes on 11th November. Candidates are assessed on a daily basis.
What does Forax do?
We make tax exceptions work - simply, securely, and fairly.
Our systems quietly support some of the world's most recognised organisations.
When governments grant exceptions to diplomats, military personnel, or international organisations, the real challenge is making those rights accessible without delay, misuse, or a pile of paperwork.
That’s where Forax comes in.
Our secure, government‒compliant IT platforms manage complex exception‒based processes from VAT refunds to tax‒free fuel cards and more.
We work closely with governments behind‒the‒scenes to make sure what’s legal in principle becomes seamless in practice.
Our purpose is clear: we enable people granted exceptions by law to enjoy them easily, fairly, and safely without being blocked by bureaucracy or inefficiency.
By replacing slow and outdated paperwork with smooth and fast digital processes, we ensure that what’s granted on paper actually happens in practice.
Forax works across multiple EU countries
We’re growing fast, and so is our impact - across Europe, and soon, around the world.
The application process closes on 11th November. Candidates are assessed on a daily basis.
Your Role: Operations Expert
Use your organisational skills to keep things running smoothly and securely.
As an Operations Expert, you'll be the key bridge between our clients, government and international rules, and our IT platform.
You'll help clients process tax-free fuel purchases, VAT exceptions, prepaid cards, and other services across Europe.
Quality and accuracy are critical - small mistakes have a big impact. You’ll work closely with other team members and take pride in a job well done.
Provide fast and professional support to partners and clients like oil companies, banks, governments, and international missions
Coordinate customs endorsements and tracking exceptions by country
Support VAT/excise recovery processes and follow-up
Help track and grow our client base by supporting business development and visiting clients
6 Great Reasons to Join Us
We take care of the people who take care of our mission.
The application process closes on 11th November. Candidates are assessed on a daily basis.
Your work matters to people who matter
We don’t name-drop - but our systems are relied on by those who operate at the highest level of international cooperation.
Competitive salary
Your work has global impact - and we make sure that’s reflected in your paycheck.
Tailored onboarding and training
You’ll receive structured training when you join, and be able to keep learning in this unique international niche — one you won’t find in any business school.
Hybrid work after onboarding
Once you’re up to speed, you’ll have the flexibility to work from home for part of the week.
Lunch vouchers and eco vouchers
Extra support for your day-to-day and your eco-conscious choices.
Health and hospitalisation insurance
Hospitalisation insurance, internet, and transport costs are all covered as part of your contract.
Who we’re looking for:
An excellent communicator with sharp admin skills and international poise.
01
Fluent in English and German, both written and spoken
You’ll be communicating with international clients daily clarity and professionalism matter.
02
Meticulous with data, organisation and documentation
Accuracy is essential every file you manage and every detail you check contributes to a larger legal and financial framework.
03
Interest for country‒specific rules and regulations
You have an interest in country‒specific rules and procedures that make our tax exception systems work.
04
Clear, confident communicator
Whether by phone or email, you know how to get your message across with precision and warmth.
05
Strong coordination skills across internal and external contacts
You’ll keep track of what’s needed from suppliers, partners, and prospects making sure nothing falls through the cracks as you help align everyone involved.
06
Reliable team player with initiative
You take responsibility, support your colleagues, and look for ways to improve things all while keeping the structure that keeps us strong.
If we do it, we do it right
Joint decisions
No internal politics
Mutual respect
What our team says about Forax
"You have to be a good communicator and choose your words wisely."
Luca Scarfalloto, Operations Expert
“Be willing to be open minded. You're in a good place.”
Mark Fekry, Financial Controller
“I get to speak all three of my languages, which I love."
Valentina Vidal, Operations and Projects Expert
“You always have someone who's got your back even for the smallest question.”
Gonzalo Ramirez, Operations Expert
"Even if you deal with prestigious clients, you can still be yourself."
Magdelaine Gonzalez, Operations Expert
"You have to be a good communicator and choose your words wisely."
Luca Scarfalloto, Operations Expert
“Be willing to be open minded. You're in a good place.”
Mark Fekry, Financial Controller
“I get to speak all three of my languages, which I love."
Valentina Vidal, Operations and Projects Expert
“You always have someone who's got your back even for the smallest question.”
Gonzalo Ramirez, Operations Expert
"Even if you deal with prestigious clients, you can still be yourself."
Magdelaine Gonzalez, Operations Expert
Based in Brussels, near the heart of NATO.
Our main office is located in Brussels, just around the corner from NATO headquarters. It’s a calm, collaborative space where the team meets regularly.
We work in a hybrid model: some roles are office-first, others more remote-friendly — but all are built on trust and open communication.
Ready to join the team?
Step 1
Fill out our application form
Fill in our quick application form. You can do this directly on your phone in 2 minutes.
Step 2
Short introductory phone call
We will contact you to see if you are the person we are looking for and to get to know each other.
Step 3
Interview
If you are invited for an interview, we will explain all about the position and what it is like to work with us, and answer all your questions.
The application process closes on 11th November. Candidates are assessed on a daily basis.
Still got questions?
Contact us via the application form or by email below. You'll receive a quick answer to your questions.
recruiting@forax.com
Gilda Jijón
Operations Manager